Fee and Pricing Policy - CleverClogs Nursery, Norwich Longwater and Cringleford

CleverClogs Nursery and Pre-school

Fee and Funding Policy

This policy was reviewed and approved by Cleverclogs Nursery Limited
This policy is effective from 1^st April 2026, for Summer 2026 term
This policy should be read in conjunction with the Fee and Funded Sheet and the Nursery Terms and Conditions and will be reviewed periodically with reference also to the Local Authority guidelines.
Fees are due no later than the 1st of each
All fees are payable monthly in advance by Standing order/BACS/Tax Free Childcare/Childcare Voucher
Dependent on your child’s start date you may be required to pay your first month’s fees by BACS, workplace nursery scheme or debit/credit card to ensure payment is received on or before your child starts This will also be the case if you are paying by Childcare Vouchers or Tax-Free Childcare, if your first scheduled payment will not arrive before your child starts Nursery and/or the 1st of the month.
Failure to pay your invoice by the 1st of each month may incur a late payment charge of £15.00. Continued failure to pay by the 1st of each month will result in termination of the child’s unfunded Funded sessions only can continue to be accessed for the remainder of that term.
If Tax Free Childcare or Childcare Vouchers are used to part or fully pay the invoice, these must be received no later than the 1st of the Please be mindful when setting the date for payment, that these payments will take 3-5 business days from the date of payment, to clear in our account.
The Nursery uses a calculation based on cost of session x number of sessions x 52 weeks divided by 12 months to ensure a regular monthly fee is Fees will be charged per session attended for the month when the child starts Nursery (if this date is not the 1st of the month), leaves Nursery (if this date is not the end of the month) or has a booking pattern change within the month.
You are not permitted to ‘swap’ sessions if your child is unable to attend for any Subject to availability, you may be able to book a chargeable additional session, but your current booking pattern will remain fully chargeable.
Monthly invoices will be issued approximately five working days prior to the 1st of each month. Any query relating to an invoice must be raised within five working days of issue. Queries raised after this time will be dealt with, but if the resolution of a query results in an invoice reduction or increase this will be reflected in a debit or credit adjustment being made in the fo llowing month and a replacement invoice will not be issued.
If fees are funded by your employer, a university or College grant or any other third party, the Nursery will hold the parent responsible for all outstanding fees. You will also need to complete additional paperwork which will be provided to you by the Nursery Manager. For the avoidance of doubt, parents are not responsible for the payment of fees that are funded under the FEEE scheme unless they are no longer eligible.
From time to time the Nursery may offer discounts or incentives to parents – these are non-contractual and do not form
part of the terms and conditions and can be withdrawn at any time without notice, as will be the case should invoices not be
paid according to our terms and conditions. Proof of eligibly maybe required with the discount being applied to the month the
eligibility is provided and going forward. These discounts can include any sibling discount, with no child eligible for more than
one discount.
Whilst all best efforts are made to ensure the accuracy of invoicing including the allocation of funded hours, if an error is
identified, this will be immediately rectified and any additional fees that are subsequently due will be payable within 14 days.
Non-funded sessional nursery fees are inclusive of the items below, although fuller details are included on your fee and funding sheet. For details of fees and charges once your child becomes eligible for Early Years Funding, please refer to points 18 onwards of this policy.

Food consumables – all meals, snacks, and refreshments
Other consumables – g. sun cream, barrier cream, nappies and wipes, specialist protective clothing
All extra-curricular activities, unless these are exceptional e.g. local visits, trips and walks. Please see your nursery manager for exact details of what is being provided each term.
On occasion an exceptional extracurricular activity may be arranged, for example a trip to the Panto or This would be separately charged for, and all parents have the option to choose if they wish their child to attend or not.

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